In the digital age, Thales and triPica support mobile operators in their digital transformation | News
PARIS LA DÉFENSE–(BUSINESS WIRE)–May 24, 2022–
While one in two people in the world connects to the Internet exclusively via their smartphone, many mobile operators are seeking to digitize access to their services in order to better meet the needs of their customers. Thales, leader in digital security, and triPica, creator of business support systems and user journeys, have developed a mobile application that allows operators to offer their customers an optimized and secure experience, facilitating, among other things, the management of their account in real time. Bouygues Telecom recently adopted this innovative and flexible solution when launching its 100% digital and responsible offer called “source”.
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The security and optimization of the customer journey are at the heart of the challenges of digital transformation. That’s why Thales has partnered with triPica to bring the best of mobile technology to a simple and reliable user experience. Thales, drawing on its expertise in the management of identities – both physical and digital – has integrated an identity verification step into the end-to-end solution triPica during subscriber registration. From a technological point of view, it is a question of combining the “Trusted Digital ID” of Thales with the digital platform of triPica, the digital “Business Support System”.
Indeed, any remote service provider that offers an all-digital solution must be able to ensure that each new customer is who they say they are, as soon as they sign up. The process involves capturing and verifying the authenticity of an official ID document, as well as taking a selfie to ensure the document matches the person checking in.
Once this step has been completed, the user can freely define the subscription of his choice, manage his options and his billing, and consult his consumption directly from the mobile application. This is how Bouygues Telecom was able to offer its “source” offer and make it accessible in just a few clicks to any subscriber who wishes to participate in the emergence of a more responsible and united digital world. The application, which facilitates and secures the management of your mobile account, also allows you to financially support the associations of your choice, by accumulating “droplets of water” for any unused gigabyte in your plan.
“It was important for Bouygues Telecom to offer an innovative and flexible solution. Thales, supported by the telecom expertise of triPica, was a real partner that enabled us to quickly launch our “source” offer. A unique solution on the telecommunications market carried out in a very short time and focused on a fully mobile and supportive user experience. » Stéphane Allaire, Director of Innovation, Bouygues Telecom
“We are delighted to partner with Thales and put our expertise in disruptive digital solutions at the service of the accelerated digitalization of operators’ offers. Our technological commitment takes on its full meaning with ‘source’, a concrete and dedicated example of an innovative and responsible approach. Mathieu Horn, CEO, tripica
“For years, Thales has supported mobile operators in their transitions, whether related to the development of the network, the SIM card or the need for a fully digital solution. User experience, identity management and the pleasure of using an intuitive and secure application are all key factors that, with triPica, we place at the heart of our innovations. We are particularly proud of the trust placed in us by Bouygues Telecom, which chose us for the launch of “source”. Emmanuel Unguran, Senior Vice President of Mobile Connectivity Solutions, Thales
Thales (Euronext Paris: HO) is a world leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group offers its customers – companies, organizations and administrations – in the fields of defence, aeronautics, space, transport, identity and digital security solutions, services and products that help them to fulfill their critical role, with respect for the individual being the driving force behind all decisions.
Thales has 81,000 employees in 68 countries. In 2021, the Group achieved a turnover of 16.2 billion euros.
tripica, leader in innovation, enables service providers around the world to accelerate their digital strategy by regaining the agility of a startup.
With tripica’s SaaS BSS solution – from online subscription and self-help to product and user management – operators can empower their users with the autonomy and transparency the market demands today. today.
Founded in 2016, triPica is chosen by customers around the world in the telecommunications and energy supply industries.
Digital identity and security
The original source language text of this announcement is the official authoritative version. Translations are provided for convenience only and should be referenced together with the source language text, which is the only version of the text intended to have legal effect.
See the source version on businesswire.com: https://www.businesswire.com/news/home/20220523005003/en/
CONTACT: Thales PRESS CONTACT, Press Relations
Digital identity and security
+33 (0)6 07 34 00 34
[email protected], CMO
+33 (0)6 70 22 35 25
KEYWORD: FRANCE EUROPE
INDUSTRY KEYWORD: DATA MANAGEMENT SECURITY TECHNOLOGY SOFTWARE MOBILE/WIRELESS INTERNET
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PUBLISHED: 05/24/2022 02:00 AM/DISC: 05/24/2022 02:02 AM