MTA: OMNY fare payment system exceeds 100 million plays
STATEN ISLAND, NY – As New York City reappears from the coronavirus pandemic (COVID-19), more New Yorkers are making their way through the city’s transit system than ever before.
On Wednesday, the MTA announced that OMNY, the agency’s new contactless payment system, had recorded more than 100 million plays since its initial launch in May 2019.
“We’ve come a long way from the first tap in 2019,” said Demetrius Crichlow, acting senior vice president of the New York City Transit subway department. “This is an important moment for New York. Now that the restrictions have been lifted and things are slowly but steadily returning to normal, we are going to have a summer to remember. New York is back and New York City Transit is ready.
The new fare payment system, which has been phased in over the past two years, is now available system-wide at 472 subway stations, 5,800 buses and Staten Island train stations.
Commuters can now use contactless cards or smartphones to simply pay for their ticket on all buses and subways in the MTA system.
OMNY is expected to expand to Metro-North Railroad and Long Island Rail Road next year, according to the MTA, although limited details regarding the deployment are available at this time.
Currently, the OMNY system averages over 600,000 pressures per weekday, according to the MTA, or an average of seven pressures per second.
OMNY usage currently accounts for approximately 16% of all tariff payments system-wide, which is significantly higher than the 4% of tariff payments that OMNY represented last year.
“OMNY’s growth, even during the pandemic, has been nothing short of extraordinary. The progress we have continued to make despite the fact that we are still not out of this pandemic … but as the fall months approach I expect the numbers to increase further and we are all fully ready to greet customers as they prepare to return en masse to the subway and bus system, ”said Wayne Lydon, MTA’s director of fare payment systems.
OMNY cards – which will be able to link to bank accounts and an official app – are set to debut in 2021, though a specific launch date has yet to be announced.
OMNY cards will first be available for purchase at points of sale. Later this year, the MTA will begin installing OMNY vending machines that will provide customers with all of the fare payment options available at the time of installation.
Passengers will still be able to use their original MetroCards until their complete elimination in 2023.
“Contactless payment is the way of the future and we are very happy that so many New Yorkers have learned to use this system so quickly and transparently,” said Sarah Meyer, director of customer service for MTA.
Meyer announced on Wednesday that customers using a transit service provider – like WageWorks or TransitChek – will soon be able to use the OMNY system.
Until now, transit service providers have not provided contactless cards that allow users to use the OMNY system.
“They just started sending out contactless cards,” Meyers said. “So if you haven’t gotten that card yet and want to use OMNY, just call the number on the back of your card and ask them for a contactless card, which they can send to you as a couple. of weeks.